❤ All Hair -- 20% OFF Over $178 Code: AS20 ❤
❤ Virgin Hair --20% OFF Code: VN20 ❤
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      Q: Does the Hair Look Exactly Like the Picture?
      A: We can not guarantee it is 100% same with the picture, be aware of the color different. As different Monitor will show the color differently. 
      At the same time, different people has different expection of the hair, it is hard to satisfy every one. 
      Q: Is It 100% Human Hair?
      A: Yes, the one we supply is 100% remy human hair, any mix materials you find, we will give you big reward.

      Q: Can I Dye the Hair?
      A: Yes, the hair can be dyed as it is human hair. But there is a general rule that hair can be dyed from lighter color to darker color. 
      And we suggest you to ask the professional hair stylist to dye for you, Always try a small strand of hair when you dye it.

      Q: How Long Does My Own Hair Need To Be to Use Hair Extensions?
      A: Different people have differing opinions but as a general rule we find as long as you have shoulder length hair or slightly short hair you should be okay.

      Q: How Long Do the Extensions Last?
      A: General Speaking the hair extensions can last for 2 to 4 months. The virgin hair could last at least 6 months (if you take good care of it, it can last for a year) Your personal care also matters the life of the extensions.
      In a word, the more you look after the longer they will last.

      Q: Can They Be Straightened, Curled or Tongued?
      A: Yes, you can straighten and curl the hair as you like. But please be noted that the temperature you heat the hair should not over 300 Fahrenheit.


      Q: Do you ship worldwide?
      A: Yes, we ship worldwide and all price on the website include free shipping.
      Q: Where do you ship goods from?
      A: We always ship from China because there is our manufacturer.
      Q: How many kinds of shipment do you have?
      A: We usually send package out via DHL, Fedex and TNT on most occassions, sometimes via CNE or USPS.
      Q: What is the shipping time?
      A:The time frame for order delivery is divided into two parts:
      1.  Processing time: Order vertification. quality check and packaging. All three process need to be testified manually within 1~2 workday after the order is placed. We ship from Monday to Saturday, excluding Chinese holidays, so it's better to take preparing period as 2 days. Some new arrivals may need more time to be produced (at least 5 days), we'll send you email to explain in detail on this condition.
      2.  Shipping time: If your one-time consumption is over $79, we will provide free expedited shipping,  usually it takes 3~5 workdays via DHL, 3~7 days via Fedex. If your one-time consumption is under $79, then we will ship package out by China Post, the package will cost 7~20 workdays arriving to you.
      Q: How do I track my package?
      A: You can track your parcel via the Confirmation Email, also, you can click "Track my Order" link on our website.

      Payment & Ordering

      Q: What kind of payment can you accept?
      A: Visa, Paypal, Mastercard and Maestro.
      Q: My payment was declined, why?
      A: If your credit card is declined, there may be a few reasons:
      1. The card has no funds available.
      2. You entered the wrong CSV security code.
      3. The card is expired.
      4. You entered the wrong billing information.
      5. The card does not allow internet purchases (card not present purchases) etc.
      6. In any event by calling your issuing bank, they can tell you why the card is declining.
      In any event by calling your issuing bank, they can tell you why the card is declining.
      Solutions: Try a different credit card or try using Paypal as your checkout method.
      Q: How do I cancel my order?
      A: Only unshipped orders may be cancelled. Cancellation may be done either through Email or by telephone.
      Q: Is my information secure while using this website?
      A: Abosolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it  cannot be read as the information travels over the internet.
      Q: What if my address is wrong?
      A: If your address is not available, we will send  you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.

      Return & Refunds

      Q: In what conditions can I return a product?
      1. Within 30 days of order date.
      2. In original condition resell-able.
      3. Unused or undamaged.
      4. In the original packaging.
      Q: How do I return a product?
      A: Once you have altered us you wish to make a return through an email contact, we will email you to start the easy return process.
      Q: What is your refund policy?
      A: Our complete return policy is located at the Return Policy at the top of the site.
      Q:How will you refund me?
      A: You can find our refund policy by the link. The refund will go back on to the same card your used to place the order, please allow 3~5 days for the funds to show in your account.